Privacy Policy

Effective Date: 19 March 2026  ·  Version 1.0

Contents
  1. Who We Are
  2. Data We Collect
  3. How We Use Your Data
  4. Third-Party Processors
  5. International Transfers
  6. Your Rights Under GDPR
  7. Cookies
  8. Data Security
  9. Children's Privacy
  10. Changes to This Policy
  11. Right to Lodge a Complaint

1. Who We Are

Traveltech Consulting ΕΕ, trading as "Panfolio" ("we", "us", "our"), is the data controller responsible for your personal data processed through the Panfolio service at tracker.panfolio.app.

DetailInformation
Company typeΕτερρόρρυθμη Εταιρία (ΕΕ) — Greek Limited Partnership
ΓΕΜΗ Registration162222203000
Tax Number (ΑΦΜ)EL801725430
Registered addressDIMITRIOU GOUNARI 96, 15125, MAROUSI, Greece
Privacy contactinfo@traveltech.gr
Legal contactinfo@traveltech.gr
Supervisory authorityΑΠΔΠΧ — www.dpa.gr

2. Data We Collect

We collect the following categories of personal data:

3. How We Use Your Data

The table below sets out the purposes for which we process your personal data, the legal basis under GDPR, and how long we retain it.

PurposeLegal BasisGDPR ArticleRetention
Create and manage your accountContract6(1)(b)Until deletion + 30 days
Provide and operate the ServiceContract6(1)(b)Until deletion + 30 days
Process Pro subscription paymentsContract + Legal Obligation6(1)(b)(c)7 years (Greek accounting law)
Send transactional emails (receipts, account alerts)Contract6(1)(b)Until account deletion
Analyze product usage and improve the ServiceLegitimate Interest*6(1)(f)26 months (anonymized after)
Prevent fraud, abuse, and unauthorized accessLegitimate Interest*6(1)(f)12 months from activity
Comply with legal obligations (tax, court orders)Legal Obligation6(1)(c)As required by law
Send marketing/newsletter communicationsConsent6(1)(a)Until you withdraw consent

* Legitimate Interest: Our legitimate interest in analyzing product usage is to understand how the Service is used and to improve it for all users. You have the right to object to this processing (see Section 6).

4. Third-Party Processors

We share personal data with the following service providers ("processors") who process data on our behalf under written Data Processing Agreements:

ProcessorRole & Transfer Mechanism
Supabase, Inc. (USA) Database hosting, authentication, and backend API. Data stored in EU-region data centers where available. Transfer mechanism: Standard Contractual Clauses (SCCs). DPA: supabase.com/privacy
Google LLC (USA) (a) Google Sign-In for authentication; (b) Google Analytics for product analytics (consent-based). Transfer: EU-US Data Privacy Framework + SCCs. DPA: business.safety.google
Stripe, Inc. (USA) Pro subscription payment processing. Subject to PCI-DSS. Transfer: EU-US Data Privacy Framework + SCCs. Privacy: stripe.com/privacy
Resend / Plus Five Five, Inc. (USA) Transactional email delivery (receipts, notifications). Transfer: EU-US Data Privacy Framework + SCCs. DPA: resend.com/legal/dpa

We may also share personal data with: (a) competent courts and authorities where required by law; (b) our professional advisors (lawyers, accountants) under confidentiality obligations.

5. International Transfers

Some of our processors are based outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission and, where applicable, reliance on the EU-US Data Privacy Framework.

You may request a copy of the applicable transfer safeguards by contacting privacy@traveltech.gr.

6. Your Rights Under GDPR

As an EU/EEA resident, you have the following rights regarding your personal data:

RightWhat It Means
Access (Art. 15)Request a copy of all personal data we hold about you.
Rectification (Art. 16)Correct any inaccurate or incomplete personal data.
Erasure (Art. 17)Request deletion of your account and personal data. Note: certain data may be retained for legal obligation purposes (e.g., payment records for 7 years).
Restriction (Art. 18)Request that we limit processing in certain circumstances (e.g., while you contest accuracy).
Data Portability (Art. 20)Receive your personal and portfolio data in a structured, machine-readable format (CSV or JSON export available via Account Settings).
Object (Art. 21)Object to processing based on our legitimate interest. We will cease unless we demonstrate compelling legitimate grounds.
Withdraw ConsentWithdraw any consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.
To exercise any right, email privacy@traveltech.gr. We will respond within 30 days. We may request verification of your identity before fulfilling any request.

7. Cookies

Cookies are small text files placed on your device. We use:

Full details of all cookies we use — including names, purposes, and expiry dates — are published in our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

However, no transmission over the internet is completely secure. You use the Service at your own risk and should use a strong, unique password for your account.

9. Children's Privacy

Panfolio is intended for users aged 18 and over. We do not knowingly collect personal data from persons under 18. If you believe a minor has registered, please contact privacy@traveltech.gr and we will delete the account promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a prominent in-app notice at least 30 days before the change takes effect. The current version, with its effective date, is always available at panfolio.app/privacy.

11. Right to Lodge a Complaint

You have the right to lodge a complaint with the Hellenic Data Protection Authority (ΑΠΔΠΧ) if you believe we have not handled your data in accordance with GDPR. We would always appreciate the opportunity to resolve any concerns directly first — please contact privacy@traveltech.gr.

AuthorityContact
ΑΠΔΠΧ — Hellenic DPAwww.dpa.gr
AddressΛεωφόρος Κηφισίας 1-3, 115 23 Αθήνα
Phone+30 210 6475600
Email (for complaints)complaints@dpa.gr